Refund policy

U.S. Returns & Refunds

Fashion Coquette accepts eligible returns for U.S. orders only. Submit your return request within 7 days of delivery. The delivery date shown in tracking counts as day 1. If your order arrives in multiple packages, the 7-day period begins when the final package is delivered. Orders placed before September 20, 2026 remain subject to the return terms offered at the time of purchase.

Eligibility

Items must be unworn, unwashed, unused, and in their original condition, with original tags attached and original packaging (if included) and SKU label. Items with makeup stains, deodorant marks, perfume scent, pet hair, or damage may be rejected or subject to a restocking fee of up to 20% where applicable.

How to request a return

Email hello@fashioncoquette.com with your order number, the items you wish to return, and the reason for the return. Include photos for damaged or incorrect items. Once approved, we will provide return instructions. Items sent back without approval may not be accepted. Ship your return within 7 days of submitting your return request, following the instructions we provide.

Return shipping

Customers are responsible for return shipping costs. Fashion Coquette covers return shipping if an item arrived damaged, defective, or incorrect. Original shipping fees are non-refundable.

Damaged or incorrect items

Please contact us within 48 hours of delivery with photos if your order arrives damaged, defective, or incorrect so we can help resolve the issue.

Final sale and non-returnable items

Beauty products, bodysuits, face masks, intimates and lingerie, jewelry, swimwear, and items clearly marked “Final Sale” are not returnable.

Exchanges

We do not offer exchanges. If an item is eligible for return, you may return it and place a new order for the size or color you want.

Refunds

After the return is received by our fulfillment partner, please allow 5–7 business days for inspection and processing. We will issue approved refunds to the original payment method and email you when the refund is completed. Your bank or card provider may need additional time to post it.