1) Processing Time

• Most in-stock orders are processed in 1–2 business days.
• Processing time does not include weekends or holidays.
• You’ll receive a tracking email once your order ships.

2) Shipping Times (Delivery Estimates)

• US-stock items: typically 2–5 business days.
• Overseas-stock items: typically 5–10 business days.

• We ship to P.O. Boxes, APO/FPO, and US territories (including Puerto Rico, Guam, U.S. Virgin Islands).
• Delivery may take longer than mainland US.

• International delivery varies by country and customs.
• Typical delivery range: 4–29 business days.

Note: If your order contains items from different warehouses, it may arrive in multiple packages.

3) Shipping Rates (Weight-Based)

Shipping is calculated by total order weight. You’ll see the final rate at checkout.

US & US Territories (Dropship & Sample Orders)

Important: Expedited and overnight shipping are not available for these orders through our fulfillment partner.

4) Tracking

• Tracking is emailed once your order ships.
• Tracking may take 24–48 hours to update.
• If your order ships in multiple packages, you’ll receive multiple tracking numbers.

5) Split Shipments (Multiple Packages)

• Orders may ship in separate packages if items come from different warehouses.
• This helps get items to you faster.
• You won’t be charged extra for split shipments.

6) Customs, Duties & Taxes

• International orders may be subject to customs duties or taxes.
• Customs fees are determined by your local government and carrier policies.

Under the Trade Facilitation and Trade Enforcement Act of 2015, imported orders valued over $800 per person per day may be subject to additional import taxes. These may apply depending on destination rules.

7) Delays

Delivery estimates may be affected by:

• Carrier delays
• Weather events
• Peak seasons / holiday surcharges
• Customs processing (international)
• Incorrect or incomplete addresses

Once a package is shipped, Fashion Coquette cannot control carrier or customs delays.

8) Address Accuracy

• Please confirm your address is correct at checkout.
• If a package is returned due to an incorrect address, reshipping costs may apply.

9) Cancellations & Changes

• Changes may not be possible once fulfillment processing starts.
• If you need help, contact us immediately after placing your order.

10) Contact

• Email: Info@fashioncoquette.com
• Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM (PST).
  Sunday: Closed.